For general customer service or specific inquiries about your purchase, send us an email at: contact@genuins.com

Press and collaborations, send us an email at: collab@genuins.com

If you are a wholesaler or distributor, please contact our commercial department at: retail@genuins.com

If you are interested in working with us, write to jobs@genuins.com

Our customer service hours are:
Monday to Thursday 8:00 – 17:00 GMT

Friday 8:00 – 14:00 GMT

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